Case Study – Lloyd F. Moss Free Clinic
July 4, 2023
Happy Clients
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Our latest Google reviews
Great support Team! Andrew was the last team member to work with me and he was very knowledgeable and helped me tremendously. Also worked with a couple of the other guys that were very helpful and professional as well!
We had a software problem that ended up being more complicated than just a reload/reboot. Celso was very patient and explained what was happening at each point of the process. Great team, great customer service.
Infinity Technologies and Ryan get a 5 Star review. Ryan is awesome. He is very professional, proficient, helpful, kind and reassuring. He works until the problem is resolved. He respects the individual's time that it is taking to resolve computer issues. He is fun to work with in a very professional manner. I was so overwhelmed this morning and his calm and reassuring demeanor made my morning so much better. I had so many things on my plate this morning and he allowed me to continue working while solving my computer problem. He genuinely cared about the issue and how it impacted my productivity. He is an excellent representative for Infinity! Great job Ryan. Thank you Infinity Technologies.
Working with Infinity Technologies is absolutely amazing! They are always friendly, professional and helpful! They treat you with respect and if you don't know their technical language, they will take the time to explain it to you. When I call for assistance, they are usually able to help me immediately. I have worked with other IT companies and I rarely got help on the first phone call. I would have to send an email to create a ticket and wait for someone to call me back, not with Infinity Technologies, they help me one the first phone call. I would recommend Infinity Technologies to anyone looking for an outstanding IT Company.
THis is posted for a particularly complex IT ticket, for Sam who got our Quickbooks Desktop back up and moving despite a very intriguing problem. thank you!
Infinity Technologies truly provides top notch, customer focused support. They are patient, creative, and dedicated to helping with our IT support.
The knowledge and patience Infinity Tech Support has is amazing! I appreciated all that they to always resolve our issue. They make us feel like we are the only customers, but I know they make all of their customers feel the same way.
Gratitude and appreciation for Ryan who was patient, understanding, and fully addressed the solution with ease and clarity. Our company made a smooth transition to Infinity Technologies.
Michael did a wonderful job fixing the issue with my scanner. I highly recommend!
We have been very pleased with Infinity and the new phone system they installed for our business, Tingler Insurance. We give high compliments to Jeff T. for guiding us well through products and decisions, David D. for his on-site installation, set-up, and training, and Infinity's help desk handling my inquiry very well. We look forward to continuing to work together. Thank you!
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