Our
Process
It’s no secret how
we provide great
solutions for our
partners
Our
Six steps to a better IT environment
After partnering with hundreds of businesses over the years, we’ve developed a streamlined process for transforming IT environments into productive environments.
One
Discovery
We believe the most important part of providing outstanding support to our partners is to make sure that we align in our business approach and culture. That’s why, before we implement any solution, we spend time getting to know each other and our businesses.
Assessment
By going into your current IT environment and seeing your workflow as it is, we are able to create a blueprint for how to get you from where you are to where you need to be.
TWO
THREE
Strategy
After we understand your current infrastructure, we create a vision for your IT growth and development. And always at the core of this vision is your business goals.
Implementation
We always aim for our implementations to be low-impact tasks. By spending plenty of time visioning and planning for this moment, our deployments are quick and cause minimal disruption to your staff’s workflow.
FOUR
FIVE
Training
With anything new, it’s important to know how to best leverage it. That’s why Infinity spends the time to train your staff on any new tools or processes so that they are able to implement them into their workflow and begin reaping the benefits of the new solution.
Support
While we aim for perfection, we also understand that problems occur. So we make sure we are always there to support your IT infrastructure no matter what problem occurs. With 24×7 monitoring and After Hours support, we’re always just a call or email away.
SIX