VoIP in Virginia: Unlock smarter, more productive workflows
Modern communication solutions tailored to your business
VoIP Solutions: A Communications Game-Changer
VoIP (Voice over Internet Protocol) phone systems enable Virginia’s businesses to conduct calling via the internet and many more devices. Get a range of integrations and a long list of benefits, all at a lower cost than traditional telephony solutions.
Streamline Customer Support
Transform your customer support operations with VoIP. Set up as many lines and numbers as you need, receive and send calls to any internet-connected device, transcribe voicemails into emails for follow up, and integrate your VoIP communications system with other apps for seamless sharing of data.
Use Handy Automations
Save time and make life easier for your team. Setup an auto-attendant that directs callers to the right people, enable self-service options for callers, automate call recordings, analytics, and follow ups, and integrate calls with CRMs to streamline data retrieval and collection.
Lower Cost, Better Quality
Enjoy lower voice and video calling and installation costs, pay less for calling infrastructure, easily scale your setup to your needs, and streamline your networks into a simplified, yet more powerful, system.
Boost Business Continuity
Since it runs on the cloud, VoIP enables continued customer service, including call re-directing and hosting that doesn’t rely on local servers and devices.
VoIP Management in Virginia
Partner with Infinity Technologies to leverage the power of VoIP. Provide high quality, scalable and efficient services to your clients and customers, all at a lower price than what you’re currently paying. Our VoIP management service includes:
Full-Coverage Solutions
We help you to select a phone systems provider that can meet all of your needs and allow a smooth transition from your current system without compromising your processes and needs. To make this happen, we'll survey your security and create a plan to ensure a hassle-free transition.
Training and Support
We'll give your team training so that they can fully use and understand their new VoIP phone system. After this, we can provide ongoing support to help with questions and any issues that arise.
Implementation
We setup the system from end-to-end across your networks so that they are secure and aligned with your processes. This begins with functionality-testing ahead of a transition to make sure everything works as intended.
Maintenance and Support
We'll be around to offer support, maintenance and monitoring of your new VoIP phone system to keep it running smoothly.
How Can Your Business Benefit from Flexible VoIP Systems?
Leverage VoIP solutions to lower costs, save time, and add extra value to your customer services.
Bring Your Customer Service Channels Together
Unite your phone systems, CRMs, and administrative processes so they work together and integrate seamlessly, saving time and creating efficiencies across your business.
Use your VoIP system to call, text, and message your customers within a single user-friendly interface.
Simplify Your Phone Systems
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VoIP solutions are simpler to manage and configure when you’ve got a team of Virginia VoIP consultants on your side.
By integrating your voice and video calling channels and devices under one roof, we’ll help make professional communications easier.
Take Calls From Any Internet-Enabled Device, Anywhere
Ready to conduct communications in a more agile way? VoIP systems can be configured to effectively respond to disruptions to calling infrastructure and networks, and can quickly re-direct calls to enable your customer services to run smoothly from any internet-enabled device.
Save Time, Not Just Money
Save on costs while empowering your staff to focus on tasks that move the needle.
VoIP software can integrate with other platforms (including your CRM) for seamless info sharing across a range of channels, all managed through a single interface.
Get Expert Insights on Your IT.
Schedule a time to meet with Jeff or Curtis, our client consultants, to discover the options available to you.
Book a time that's convenient for you, use the calendar to book a time slot with one of our team - gain an insight into your IT and learn how we can help you.